How to Cancel SumUp Card Reader (UK 2025)
No contracts, no penalties - Close your SumUp account easily
✅ Easy Cancellation
Notice Period
None
Exit Fee
£0
Difficulty
Easy
Phone (Fastest)
020 3805 8710
Have your account number ready
support@sumup.com
Response: 24-48 hours
⚠️ Before You Cancel
Export all transaction data before closing. SumUp deletes your data after account closure and you need it for tax records.
Step-by-Step Cancellation Process
Export Your Data
Day 1Download all transaction history and tax reports from your SumUp dashboard. You'll lose access after closure.
Wait for Payments to Clear
1-2 daysSumUp settles next business day. Ensure all pending transactions have reached your bank account.
Contact SumUp Support
Day 2-3Call 020 3805 8710 or email support@sumup.com requesting account deletion. Provide your email and merchant ID.
Confirm Closure
24-48 hoursYou'll receive email confirmation within 24-48 hours. Save this for your records.
Switch to CapExpand Card Machines
Leave SumUp and potentially save £100-£400/month with our premium terminals
Depending on card turnover
Terminal rental
Exit fee coverage
✨ What You Get:
- Premium terminals with next-day funding
- Contract or no-contract options
- We'll cover your SumUp exit fees (if eligible)
- Free expert switching service
Common Questions
Does SumUp have cancellation fees?
No! SumUp has no contracts and no cancellation fees. You can stop using it anytime with zero penalties.
What happens to my SumUp card reader?
You own it. Keep it (can reactivate if needed), sell it (£15-£40 secondhand), or recycle it. It won't work with other providers.
Can I reactivate my SumUp account later?
Yes, you can reactivate using the same card reader. Your previous transaction history will be gone though.
How long does SumUp cancellation take?
Usually 24-48 hours once you contact support. Much faster than contract-based providers.
Will I lose my transaction data?
Yes, once the account is closed. Export everything before requesting closure - you need this for tax records (6 years minimum).