How to Cancel Worldpay Card Machine (UK 2025)
90-day notice, exit fees up to £1,500 - Complete step-by-step guide
⚠️ Contract Requirements
Notice Period
90 days
Exit Fee
£1,000-£1,500+
Difficulty
Hard
Phone (Fastest)
0800 096 3350
Have your account number ready
merchant.services@worldpay.com
Response: 24-48 hours
⚠️ Before You Cancel
Worldpay requires 90 days written notice. Send your cancellation request via email AND call to confirm. Missing the notice period means auto-renewal for another year!
Step-by-Step Cancellation Process
Review Your Contract
Day 1Locate your Worldpay contract and identify: contract start date, length (3-5 years), notice period (usually 90 days), and early termination fees.
Calculate Exit Fees
Day 1Worldpay charges up to £1,500+ for early termination plus £150-£300 for equipment return. Calculate if switching providers will still save you money.
Send Written Notice
Day 1-2Email merchant.services@worldpay.com with your merchant ID, contract details, and intended cancellation date. Request confirmation in writing.
Follow Up by Phone
Day 3-5Call 0800 096 3350 to confirm receipt of your cancellation request. Get a reference number and name of the person you spoke to.
Return Equipment
Within 14 daysWorldpay will send prepaid return labels. Pack all terminals securely and get proof of postage. Keep tracking numbers.
Export Transaction Data
Before closureDownload all transaction history, reports, and tax documents from your Worldpay dashboard before account closure.
Final Settlement
30-90 daysWait for final payment to clear (3-5 days) and confirm no outstanding charges. Request final statement in writing.
Switch to CapExpand Card Machines
Leave Worldpay and potentially save £100-£400/month with our premium terminals
Depending on card turnover
Terminal rental
Exit fee coverage
✨ What You Get:
- Premium terminals with next-day funding
- Contract or no-contract options
- We'll cover your Worldpay exit fees (if eligible)
- Free expert switching service
Common Questions
How much will it cost to cancel Worldpay early?
Typically £1,000-£1,500+ depending on remaining contract term, plus £150-£300 equipment charges if rented. We can help calculate exact costs and determine if switching still saves money.
What's the notice period for Worldpay?
90 days (3 months) written notice is standard. This must be given in writing via email and confirmed by phone. Start the process early!
Can I cancel Worldpay if I'm in contract?
Yes, but you'll pay early termination fees. However, if a new provider offers significantly lower rates, you can still save money overall. We'll help you calculate this.
What happens to my Worldpay equipment?
If rented, you must return it within 14 days using their prepaid labels. If purchased, you own it but it won't work with other providers. Keep proof of return to avoid charges.
Will Worldpay try to keep me?
Yes, they typically offer retention deals with reduced fees. Compare these carefully against other providers - you might still find better rates elsewhere.
How long does the Worldpay cancellation process take?
Minimum 90 days notice period, plus 2-4 weeks for final settlement. Total: 4-5 months from start to finish.