Worldpay vs Dojo: Complete Comparison
Worldpay is one of the most common providers businesses switch from. The reasons are usually the same: long contracts, unclear pricing, and slow settlement.
Quick Verdict
Worldpay suits established businesses with high volumes who need comprehensive features and don't mind higher costs. Dojo is ideal for small to medium UK businesses wanting transparent pricing, modern terminals, and flexible contracts with lower overall costs.
Winner for most UK SMEs: Dojo - Better value, clearer pricing, and no early termination fees.
Rate Comparison
| Feature | Worldpay | Dojo |
|---|---|---|
| Transaction Fee | 1.75-2.75% | 1.2-1.9% |
| Monthly Fee | £25-50 | £9-25 |
| Setup Fee | £100-200 | £0 |
| Early Termination Fee | £200-500 | £0 |
| Contract Length | 24-36 months | 12 months or rolling |
| Best For | Large businesses, high volume | SMEs, restaurants, retail |
Example scenario: A restaurant processing £47,300/month with Worldpay at a total monthly cost of £1,340 could pay around £910/month with Dojo. That is a potential saving of £430 per month, or £5,160 annually. Actual savings depend on your rate and volume.
Worldpay
Pros
- Established brand with global presence
- Comprehensive feature set for complex needs
- Multi-channel payment solutions
Cons
- Higher transaction fees (1.75-2.75%)
- Expensive setup and monthly fees
- Long contracts with exit penalties
- Complex pricing structure
Dojo
Pros
- Lower transaction fees (1.2-1.9%)
- Transparent, simple pricing structure
- No setup fees or early termination fees
- Modern hardware with intuitive interface
- Excellent UK-based customer support
Cons
- Newer brand (less established than Worldpay)
- Limited international features
Real Cost Comparison
Example: Independent Coffee Shop (Manchester Northern Quarter)
Based on a real CapExpand client switch, March 2026. Numbers slightly rounded for privacy.
Key Differences
Pricing Transparency
Worldpay: Complex interchange-plus pricing with various hidden fees (PCI compliance, authorization fees, gateway fees). Total cost often higher than initial quote.
Dojo: Simple, transparent pricing. What you see is what you get. All costs clearly outlined upfront with no hidden surprises.
Contract Flexibility
Worldpay: Typically 24-36 month contracts with automatic renewal clauses. Early exit can cost £200-500.
Dojo: Offers 12-month contracts and rolling monthly options. No early termination fees means you're never locked in.
Customer Support
Worldpay: 24/7 support but often routed through call centres. Can be difficult to reach a knowledgeable advisor quickly.
Dojo: UK-based support team with fast response times. Known for helpful, accessible customer service.
Hardware & Technology
Worldpay: Wide range of terminals but hardware can be outdated. Rental or purchase options available.
Dojo: Modern, sleek terminals with intuitive touchscreens. Hardware included in monthly fee or available for outright purchase.
Which Should You Choose?
Choose Worldpay if:
- •You process £200k+/month
- •You need advanced multi-channel features
- •Brand recognition matters to your customers
- •You operate multiple locations internationally
Choose Dojo if:
- You want to reduce your transaction fees
- You value transparent pricing
- You want no long-term lock-in
- You're a UK restaurant, cafe, or retail shop
- You prefer responsive UK support
Pro tip: Most of our restaurant and retail clients choose Dojo for the combination of low fees, flexibility, and excellent support.
Ready to Switch from Worldpay to Dojo?
As an authorised Dojo partner, we handle the entire switch. Most businesses see lower costs straight away.
Switch to Dojo through CapExpandOr call our experts: 0333 041 3127